Responsible Gambling at Realz
At Realz, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment and never become a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.
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We take responsible gambling seriously and encourage all players to gamble within their means. Our platform is designed to support healthy gaming habits through a variety of features and self-management tools.
Tools to Help You Stay in Control
Realz offers several tools that allow you to manage your gambling activity:
- Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
- Loss limits — define the maximum amount you are willing to lose within a set period
- Session time reminders — receive notifications about how long you have been playing
- Cool-off periods — take a short break from gambling for a defined duration
- Self-exclusion — temporarily or permanently restrict access to your account
Recognising Problem Gambling
It is important to be aware of the signs that gambling may be becoming a problem. Consider the following questions:
- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play after losing?
- Has gambling affected your relationships or daily responsibilities?
- Do you feel anxious or irritable when you try to stop gambling?
- Do you borrow money or sell possessions to fund gambling?
If you answered yes to any of these questions, we encourage you to seek support.
Self-Exclusion Options
The following table summarises the self-exclusion options available at Realz:
| Option | Duration | How to Activate |
|---|---|---|
| Cool-off period | 24 hours to 30 days | Account settings |
| Temporary self-exclusion | 1 to 6 months | Account settings or support team |
| Permanent self-exclusion | Indefinite | Contact support team |
Protecting Minors
Gambling is strictly for individuals who meet the minimum legal age requirement. Realz employs verification procedures to prevent underage access. We encourage parents and guardians to use parental control software to restrict access to gambling websites on shared devices.
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Avoid gambling when you are upset, stressed, or under the influence of alcohol
- Treat gambling as entertainment, not a way to make money
Getting Help
If you or someone you know is struggling with problem gambling, professional help is available. Organisations that provide free and confidential support include:
- GamCare
- Gamblers Anonymous
- GambleAware
You can also reach out to our support team at any time for assistance with account restrictions or responsible gambling tools. We are here to help you maintain a safe and positive experience at Realz.